1、The warranty period for major components is 1 year or 2000 hours of work。 

2、c： 

（1）The warranty period for major components is 1 year or 2000 hours of work 

（2）Within the range of 301-600 km of service outlets, 48 service personnel are available. 

（3）Service outlets 600 kilometers away, 72 hours service people

Heli Service Concept: Pre-sales is a staff member, sales is a friend, after-sales partner 

Heli has invested heavily in the establishment of a comprehensive after-sales service network in China. At present, the company has established more than 200 marketing service outlets in 29 provinces, municipalities, and autonomous regions across the country, and has established 72 forklift consignment points abroad, providing whole-machine sales, parts supply, maintenance, and technical consultation for domestic and foreign users. With a series of services, the coverage of outlets is highest in the industry.

The company has a nationwide after-sales service network, has a strong team of maintenance technicians, and established a perfect after-sales service system, a powerful guarantee means to provide users with quality services. The company has formulated a series of rules and regulations in accordance with the needs of after-sales service and standardized the service direction and purpose. 

 

• customer service hotline：021-55889988 

• User's arrival, letter and call product consultation, service complaints, etc., within 24 hours to give a clear answer

Service Training： 

1.Daily maintenance of forklift。 

2.Daily maintenance of the battery。 

3.Provide users with pre-sale and post-sale product training。 

Value-added services： 

1.Provide users with long-term product maintenance services and parts supply services (signed service contracts) 

2.Leasing business (in some areas).